I compared roughly 20 hosting companies when choosing a new host for my personal website. The Host Group was unsurpassed in price, amount of space, and number of email accounts. I was looking specifically for a host with proven excellence in technical support, because I had a poor experience with the previous company I used. The Host Group quickly provided me with references. I have used their support system quite a bit, and I can tell you that they are responsive, friendly, and patient. Currently, I administer two websites other than my own. At my recommendation, they also have switched to The Host Group. I have referred friends who are equally satisfied with the service. Keep up the good work!
~ Denise M. Godfrey
Best deals I’ve found
Before selecting a web host, I did a lot of comparison shopping on the web. I have to say that for the price, this is one of the best deals I’ve found online. I get everything I need–lots of web space, unlimited e-mail addresses, MYSQL access, daily statistics and reports, and lots more. Because of this, I’ve been able to have my web site to grow with me and my small at-home business, without it costing me an arm and a leg. More importantly, though. The customer service that I get through The Host Group has been superb. My questions are always answered thoroughly and promptly (often within an hour). In today’s world of here-today, gone-tomorrow online companies, It’s so nice to find someone with staying power who takes care of their clients!
~ Lori Robison
You have a great service. I’m a web developer and I host all the sites I build for my customers with you because i can count on you reliability and know that I will get customer support when needed. thx guys.
With a sea of hosting companies flooding the Internet, my challenge was to pick one of them for our website. With all the Internet companies going belly-up, I new it would be a gamble. I thought, “I need to find a company in the state of Michigan, so that I could go knock on the door if things went wrong.” Needless to say, no qualified company surfaced. Who would I pick? The decision was magnified because I needed a reseller program to offer hosting to my existing and future customers. The company I chose would have to be stable enough for our site, as well as, for all of my customers’ sites. So I was not just putting my head on the chopping block, I was putting our entire company’s head on it as well. Thank God, the Hosting Group has kept all the sites up – no heads have had to roll as a result. I have recommended them to at least two other companies for their reseller program.
~ Carl W. Brooks
Answered my questions quickly
My wife and I each have a website for our home based businesses. And, after our previous host disappeared, the host group rose to the top of the list very quickly as I compared a dozen or so potential hosting services. Besides great prices, and controls their customer service is first rate. Getting a site up and running is the most likely time that problems arise and they answered my questions quickly and we were back online within a few days of losing our host.
Good service and timely support
In our first year of business we tried three different nationally recognized hosting companies. Our expectations were simple – good service and timely support. I must confess after being let down on three prior occasions we had little hope that The Host Group would be any different. But from the beginning things were very different. From the special attention we received during the initial transition, to the ”only client” feeling we get on the occasional support call, working with their team is like shopping at Nordstroms!
~ Sean Tipton
I can’t say enough good things
A few times, I’ve had dumb technical questions. Once I forgot my password because I hadn’t touched my web site for over a year. Another time, I couldn’t figure out which address to use for uploading. Each time, The Host Group answered within hours, if not minutes and solved my problem. My website has been with the Host Group over two years, and it’s run perfectly the entire time. I can’t say enough good things about the company.
~ Penny Loeb
Ease and simplicity
I was most impressed when I signed on with the Host Group because of the ease and simplicity of the process and most importantly, someone from The Host Group called me later to ask about the services. That call of concern is impressive, in light of the fact that most companies are too busy for their customers to actually call and make contact with a human.
~ Wayne Ezelle
Great technical support
The Host Group offers me great technical support, and offers my clients great website package deals loaded with services. All this at a price so low that the word ‘affordable’ doesn’t even do it justice.
~ Dave Shaw
Very reliable and easy to set up
I’ve been with the host group for about a year now. I switched over for a cheap/reliable web host with java servlet hosting, with good service and support. The host group Is very reliable and easy to set up, I couldn’t ask for anything more.
~ Justin Port
Customer service is excellent
The customer service is excellent! I expect fast resolution to my requests for assistance and haven’t been disappointed when dealing with The Host Group.
~ D. Mull
Best deal for your money
The best deal for your money I have come across. Great tech support and customer service! Fair and honest people running this show.
Convenience, value, and service
Convenience, value, and service are the reasons I’ve hosted three businesses with The Host Group. Setup is a snap, the control console is very easy to use, and the support staff is responsive and personable.
~ Kert Peterson
Up and running my site in 30 minutes
I was up and running my site in 30 minutes. THE HOST GROUP’s (THG) customer service was an incredible resource to me! And, their value-added services – eCommerce, email management, etc. – has made the experience nothing but positive and seamless… THG is a turn-key solution.
~ Adam Pick
Very pleased with the service
I am very pleased with the service you give. Thanks for the support!
~ Tom Lohmiller
Very happy as a customer
I have been very happy as a customer of the Host Group. I greatly appreciate their kind and prompt replies to my technical questions and their refusal to host “adult” sites.
~ Ellen Holloway
Excellent technical support
With such a great product and excellent technical support – I feel like a thief at 9.95 per month.
~ Steven M. Weisman
I had a wonderful experience with THE HOST GROUP. They are a great company and I will be with them for a long time to come.
Support is the best I’ve encountered
I administer two websites hosted by The Host Group. The setup is painless and the support is the best I’ve encountered.
~ Mike Duckworth
These guys rock
I had a problem that other people called ‘unsupported’. I had a site I wanted to move from my old provider (because their network ****’ed) to The Host Group (because they gave me a good deal) but didn’t know how to move the files. These guys took my login, and moved all my files AND made sure it all worked! These guys rock!
I was amazed
My old host went out of business and I needed to find a new one quickly. I called The Host Group at 2am and spoke to them directly. I was amazed. They took my order on the phone and my site was uploaded within 15 minutes. They did a great job and should be commended. Keep up the good work guys!